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LookLog Support Center

About LookLog​

LookLog is a privacy-focused wardrobe management tool designed to help long-termists redefine the value of clothing through data thinking.

Frequently Asked Questions (FAQ)​

Where is the data stored?​

All data is stored locally on your device; we do not upload or collect any personal data.

How to back up data?​

You can use the iCloud backup feature in the settings to ensure data security.

Membership Subscription Issues​

  • Subscription not taking effect immediately: Please try restarting the app.
  • Need to restore purchases: Click "Restore Purchases" in the settings.
  • To cancel a subscription: Manage it in iPhone Settings > Apple ID > Subscriptions.

Encountering issues during use?​

  • Ensure you are using the latest version.
  • Try restarting the app.
  • If the problem persists, please contact us.

Contact Us​

If you have any questions or suggestions, feel free to contact us through the following: